Política de envío

Method of Ordering
If you would like product and pricing information or to order a product by phone, please call us at 214-736-9019 between the hours of 9 a.m. and 4 p.m. Central time, Monday through Friday. If you would like to order a product directly from this Site, please follow the directions on this Site.

Prices
Your total order price will include the price of the product (on the day of shipping) plus any applicable sales tax and shipping and handling charges. We reserve the right to change prices for our products at any time. All prices on our site are represented in US dollars.

Payment Methods
You may pay by credit card no matter which ordering method you use (Internet or phone). Credit card billing occurs when your order ships.
We accept Visa, MasterCard, American Express, and Discover cards.

PLEASE NOTE:
Debit cards and check cards that have daily spending limits may substantially delay the processing of your order.

Credit Card Security Codes- We may require the credit card security code for your credit card for any telephone or online purchase. The credit card security code is an individual three- or four-digit number specific to your credit card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard or Discover). Asking for and confirming your credit card’s security code helps validate that you – and only you – are in the possession of your credit card and protects you from unauthorized use of your account.

Sales Tax
Purchases from us will include sales tax if your shipping address is in Texas at the sales tax rate in effect at the time your order is placed. If you phone in your order, we will provide an estimated dollar total of your order including tax and any applicable shipping charges at the time you place your order. If the sales tax rate for the state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order was received in our system will apply.

Order Confirmation
We will send you a confirmation of your order via email if you have included an email address with your order.

Order Processing

The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment or a full authorization, in the case of credit card orders. Most of our orders typically ship within forty-eight (48) hours.
Orders placed on the weekend or on a holiday will begin payment processing the next business day. Unanticipated changes in supply can affect product availability.
Business days are Monday through Friday, excluding federal holidays.

 

Shipping Options
We ship our products via U.S. Postal Service priority mail. Delivery time for domestic orders is approximately 3-5 business days from the shipping date. Any international orders are shipped via U.S. Postal Service priority international mail.

Undeliverable Packages: Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.